This article covers how to use video with UberConference and some basic troubleshooting tips.
What browsers are supported with video?
What operating systems are supported with the desktop app?
How to join with video?
My video is blocked, how do I grant media access?
How to select a camera to use with video?
How many video streams are supported?
How to change the video layout?
How to pin videos?
How to change my video settings mid-conference call?
How to test video?
What are the bandwidth requirements for video?
What browsers are supported with video?
- Chrome (latest consumer version)
- Edge (version 80.0.361.69 and above)
You can still use Safari 11 or higher, Firefox, or older versions of Edge with UberConference, but video and sharing your screen is not supported (however you can view screenshare). Read more information on supported browsers here.
What operating systems are supported with the desktop app?
If you would prefer to use our Desktop app over Chrome or Edge, we support Mac and Windows operating systems.
How to join with video?
When joining an Uberconference, ensure you’ve granted media permissions. You will be prompted to give access to your camera and microphone. After you've granted access, you can continue to join the UberConference meeting.
My video is blocked, how do I grant media access?
If you accidentally declined media access, you will need to approve access in order to use video or your microphone.
Here are further troubleshooting tips for Chrome. Visit your settings Edge to ensure your Camera and Mic aren’t blocked.
How to select a camera to use with video?
After you’ve granted access to your camera and microphone, you can join the conference with video. Ensure you’ve selected the right camera via the drop down menu.
How many video streams are supported?
If you are in grid view, up to 9 video streams can be shown on the screen (yours + 8 others). You change the call layout to full screen and anyone who’s camera is enabled will have their video shown in full screen if they are actively speaking or if their participant card has been pinned.
If you have a conference where more than 8 other participants have joined with video, video will be shown first come, first serve. If you would like to see a participant’s video, but it’s not showing (and they have video turned on), you can pin their card.
How to change the video layout?
There are two layout options, grid view and full screen.
How to pin a participant’s video?
Select the pin icon in their participant card.
How to change my video settings mid-conference call?
To change your settings mid-conference call, select the settings option in the side panel.
How to test video?
You can test your video camera with UberConference before joining the meeting to ensure your setup is working correctly. You can test by using your account and starting a conference (accounts are free to create if you don’t already have one).
What are the bandwidth requirements for video?
For 1:1 calls, the recommended bandwidth is a minimum of 1.2-1.5 mbps up / down.
For group calls, 1.2-1.5 mbps and 3 mbps down.
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