Edit Your Profile

Change your Name 

To change the displayed name on your UberConference account, navigate to Account>Profile>Name to make any changes.

Keep in mind that there are some limitations, including:

Character limits: First/last name must be 40 characters or less; 60 characters or less total
Special Characters: Names can't contain any of the following special characters: & $ + , / : ; = ? @ # > ? [ ] { } | ^ % \

If you've linked your UberConference account with Dialpad, you'll make this change via your Dialpad profile.

Add an Organizer Phone Number

Your Organizer phone number helps us identify you as the Organizer when you call into your conference via a phone number rather than over the web.

Without it, we assume you're a Participant.

Both Free and Business users can add an Organizer phone number. Here's how:

• Navigate to Account>Your Phone Number>Add Phone
• Enter the Phone # and click Save Changes

This is also where you can remove an Organizer phone number you've added in the past.

Looking to add a specific logo and/or Company name to a shared number? Let our support team know.

Change Your Email 

To change the email associated with your account:

• Navigate to Account>Email Address>Add Email
• Add your new email and hit Enter
• Click Verify - We'll send you a confirmation email - just click Verify to validate your email address
• Once verified, hover over the new email address and click on "Make Primary" 

Changing from SSO to email/password? Follow the steps above, then request a new password through UberConference.

Keep in mind that in order to change from SSO to email/password, your Admin will need to disable Google SSO login.

Remove An Email

To remove an email address associated with your account:

• Navigate to Account>Email Address
• Hover over the email you want to remove
• Click the red X to remove

Change Your Password 

• Navigate to Account>Password
• Hover over the text field to reveal the Change option
• Enter your new password and click Confirm

Forgot your password

Forgot your password? Hey, it happens. Just click the Forgot Password link on the login page to receive a reset email.

Change Your URL 

A customizable URL is just one of the ways you can make UberConference yours. To change your URL:

• Navigate to Settings>URL>Change
• Enter your new username (min. of 5 characters)
• Click Confirm

Make sure you keep the following in mind:

• Any changes to your URL will affect new conference invites
• If you have any scheduled conferences via your old URL, reach out to your Participants with your updated information.
• You're only able to customize the username portion of your URL (marked in gray)

Change your Photo

Opt to use our default image or upload your own. Just navigate to Account>Profile>Profile Photo to make any changes. Please note, we do not support the upload of transparent photos, you will need to be sure to upload photos with a full background.  

How do my Participants change their photo?

When a Participant joins your conference via the web, we'll give them the option to:

• Upload their own image
• Use their LinkedIn profile