UberConference is one of the most secure conferencing services in the market. Let's take a closer look at the steps we take to secure your conferences.
On the back end, everything we do is encrypted with DTLS (signaling) and SRTP (media). We use HTTPs on the web side for chat and contacts, and our entire site runs over SSL.
During conferences, this will apply if the users are connected via their computers. Because we have no control over PSTN calls e.g. by dialing in with your phone (in or out), these calls will not be encrypted.
For maximum security, we recommend that you and your Participants only connect to conferences through their computers. Identify how participants are dialed in by looking for a computer or mobile phone icon adjacent to their name on their participant card within the conference page.
Dialpad and UberConference are HIPAA compliant after signing a Business Associate Agreement (BAA). If you're interested in seeking a BAA, you can contact email@example.com. For additional details on how Dialpad and UberConference satisfy the Privacy and Security Rule Requirements, see the Dialpad HIPAA datasheet.
In Conference Security
Need to kick out a Participant who's connected their audio or is just viewing? Hover over their Participant card to display the Remove option.
Lock Your Conference
Once all your invited Participants have joined, you can Lock your conference to prevent anyone else from joining.
The lock option is available at the bottom of your conference screen on the web or mobile app, or you can press ## via your phone.
Here’s what a participant will see when they try and join a locked conference:
Restrict Participants from starting the conference until the Organizer joins.
You can find this setting under Settings>Conference Settings>Joining for your individual account or under Team>Team Settings>Joining if you're a Team Admin.
Require a PIN
You'll find this setting under Settings>Conference Settings>Additional Security for your individual account or under Team>Team Settings>Require PIN if you're a Team Admin.
Change your PIN
If you already require a PIN, you can always change it at any time. Just navigate to Settings>Conference Settings>Participant PIN>Change.
UberConference screen share is encrypted both in transit and at rest from the time you start the screen share until it ends. None of the information you share is accessible to anyone other than those viewing it through your conference URL.
Don't forget, if a Participant is viewing your conference that shouldn't be, you always have the option to evict them from your conference.
After your screen share ends, the information is no longer available to your Participants nor is it stored by or accessible to UberConference.