Team Analytics is a Team Business account feature.
This article will dive into Admin-specific metrics. Looking to review your own metrics?
- Total conferences
- Total conference minutes
- Total screen shares
- Total number of participants
- Total number of unique participants
- % of conferences that included screen share
- % of conferences viewed online
- Average conference duration
- Average number of participants per conference
- Average rating
- Total number of ratings
Additionally, Admins are able to view metrics for their whole team or drill down to individual users within their team (including themselves).
Select Analytics from your profile drop-down.
Admins have the ability to toggle between their entire team or themselves for the last 7 days, 30 days, or 3 months.
Once you've selected your timeframe, you'll have the option to view metrics for:
- Total Calls
- Call Minutes
- Screen sharing
Toggle between these options to view aggregate totals based on your requested timeframe including:
- Total Conferences
- Total Minutes
- Total Participants
- Unique Participants
- Average Call
Team Calling Habits
Scroll down to Team Members to review individual analytics for each member of your team. Click on a team member's name to dive deeper into their individual metrics.