Manage Your Team

As an UberConference Business Admin, you can easily manage UberConference accounts for your entire team.

Let’s take a closer look at how to manage your team, starting with accessing your Admin controls.

Access your Admin Controls

Select Settings from your profile drop-down, then select My Team from the menu bar at the top of your screen.

Here you’ll see:

• Account
• Team Settings
• Active Accounts
• Awaiting Response  

Account

This is where you can review:

• Active Accounts
• Pending Invitations
• Available Licenses

Plus you have the option to purchase more lines and create accounts (Primary admins only).

Team Settings

Looking to have a little more control over your team’s conferences? This is the place to do it. From selecting hold music to uploading a custom logo.

Learn more about controlling your team's conference settings.

Active Accounts

Review a list of all team members who've accepted their invitations, or members that you've fully created accounts.

From here an admin can:

• See the original invite address, users conference line number and/or PIN
• Resend Welcome Email
• Upgrade local user to toll-free, or remove a toll-free line
• Export your team members call history
• Downgrade a user
• Delete a user*
• Grant Analytics Access
• Grant Secondary Admin privileges 

Awaiting Response

Review all accounts that are still awaiting a response, with the option to either Resend or Delete. 

Remove or Delete an Account

To remove or delete an account from your Team:

• Navigate to My Team>Active Accounts
• Click on the drop-down arrow next to the user’s name
• Select Downgrade or Delete* from the drop-down menu
• Confirm the change to your account

*Admins can only delete users that have matching domains to their account with the exception of the following:

• gmail.com
• googlemail.com
• hotmail.com
• yahoo.com
• live.com
• aol.com
• msn.com
• icloud.com
• apple.com
• gmx.com
• mail.com
• mail.ru
• outlook.com
• ymail.com
• ugimail.net

If the admin or team member has an email domain listed above they will not be able to complete the deletion and can only downgrade that user to a free state. 

Once the user has been downgraded or deleted, an available license(s) will now appear under Account. You can then create a new user from here by either inviting them via email or creating their account.

If you no longer need the available user license, please send a request to our support team and we'll remove the license(s) from your account so that you aren't billed for licenses you're not using.