As an UberConference Business Admin, you can easily manage UberConference accounts for your entire team.
Let’s take a closer look at how to manage your team, starting with accessing your Admin controls.
Access your Admin Controls
Select My Team from your profile drop-down. Here you’ll see:
- Account
- Team Settings
- Active Accounts
- Awaiting Response
Account
This is where you can review:
- Active Accounts
- Pending Invitations
- Available Licenses
Plus you have the option to purchase more lines and create accounts (Primary admins only).
Team Settings
Looking to have a little more control over your team’s conferences? This is the place to do it. From selecting hold music to uploading a custom logo.
Learn more about controlling your team's conference settings.
Active Accounts
Review a list of all team members who've accepted their invitations, or members that you've fully created accounts.
From here an admin can:
- See the original invite address, users conference line number and/or PIN
- Resend Welcome Email
- Upgrade local user to toll-free, or remove a toll-free line
- Export your team members call history
- Downgrade a user
- Delete a user*
- Grant Analytics Access
- Grant Secondary Admin privileges
Awaiting Response
Review all accounts that are still awaiting a response, with the option to either Resend or Delete.
Remove or Delete an Account
To remove or delete an account from your Team:
- Navigate to My Team>Active Accounts
- Click on the drop-down arrow next to the user’s name
- Select Downgrade or Delete* from the drop-down menu
- Confirm the change to your account
*Admins can only delete users that have matching domains to their account with the exception of the following:
- gmail.com
- googlemail.com
- hotmail.com
- yahoo.com
- live.com
- aol.com
- msn.com
- icloud.com
- apple.com
- gmx.com
- mail.com
- mail.ru
- outlook.com
- ymail.com
- ugimail.net
If the admin or team member has an email domain listed above they will not be able to complete the deletion and can only downgrade that user to a free state.
Once the user has been downgraded or deleted, an available license(s) will now appear under Account. You can then create a new user from here by either inviting them via email or creating their account.
If you no longer need the available user license, please send a request to our support team and we'll remove the license(s) from your account so that you aren't billed for licenses you're not using.
Awesome
Sorry to hear...