UberConference Free Account
If you're a free user, you may delete your account by going to your Account page. Scroll to the bottom of the page and select Delete my account.
UberConference Business Account (Single User)
Single-user UberConference Business accounts without any additional lines may first downgrade rather than delete their account.
Here's how to downgrade or delete an UberConference Business account as an individual:
- From the UberConference dashboard, open the Account menu
- Scroll to the bottom of the page and select Cancel my business plan or Delete my account
- Follow the prompts to downgrade or delete your account
If you downgrade first, you'll maintain UberConference Business features until the end of your billing cycle. UberConference Free will then limit access to certain features.
Keep in mind that, once an UberConference Business license is downgraded to Free, all call logs and recordings remain on the account.
UberConference Business Account (Teams)
An admin with five licenses or less may first downgrade rather than delete their account.
Here's how to downgrade or delete an UberConference Business account as an admin with five licenses or less:
- From the UberConference dashboard, open the Account menu
- Scroll to the bottom of the page and select Cancel my business plan or Delete my account
- Follow the prompts to downgrade or delete your account
If you downgrade first, you'll maintain UberConference Business features until the end of your billing cycle. UberConference Free will then limit access to certain features.
Keep in mind that, once an UberConference Business license is downgraded to Free, all call logs and recordings remain on the account.
Admins with six licenses or more must contact the UberConference Support Team for assistance with cancellation.
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