If you have experienced spam callers dialing in and sitting on your toll-free line, Dialpad UberConference has now enacted an IVR to weed out these uninvited users.
How it Works
The first participant to dial into your toll-free line will hear an IVR that states, "You are the first participant on the call. To join, press 1."
- If the caller presses 1: Caller will be placed into the call
- If the caller does not press 1: The IVR will replay, giving the caller 1 minute to respond. If they don't, we'll disconnect them from the call.
Special Cases
There are special cases where a caller will not hear the IVR. These are:
- If the caller is the Organizer
- If another participant joins before the caller
- If the caller is the Organizer (or any user's) contact
- If the caller has accepted the IVR previously
- If the caller has been on a different Dialpad UberConference call for at least 5 mins
- If the caller is calling into a non-toll free line
Moving forward, Organizer's will only receive notifications when a non-spam participant has joined their conference.
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