As an UberConference Business Admin, you can easily manage UberConference accounts for your entire team.
Let’s take a closer look at how to manage your team, starting with accessing your Admin controls.
Access your Admin Controls
Select My Team from your profile drop-down. Here you’ll see:
- Team Settings
- Active Accounts
- Awaiting Response
UberConference Tip: Working with an UberConference Reseller?
This is where you can review:
- Active Accounts
- Pending Invitations
- Available Licenses
Plus you have the option to purchase more lines and create accounts.
Looking to have a little more control over your team’s conferences? This is the place to do it. From selecting hold music to uploading a custom logo.
Learn more about controlling your team's conference settings.
Review a list of all team members who've accepted their invitations, or members that you've fully created accounts.
Need to export usage data for your users? You can do that in this section as well. Just click on the link to email a .CSV file to the Admin containing all-time call stats for each user.
The export will include:
- First and Last name
- Email Address
- License Type
- Primary Conference #
- Participant PIN (if enabled)
- Total # of Calls
- Longest Call
- Average Call Length
- Most # of Participants on any Call
- Average # of Participants on a Call
Keep in mind that any users who haven't had any calls won't appear in this export. In addition, any recent changes made to accounts won't reflect on the export file until the next day.
Review all accounts that are still awaiting a response, with the option to either Resend or Delete.
Remove or Delete an Account
To remove or delete an account from your Team:
- Navigate to My Team>Active Accounts
- Click on the drop-down arrow next to the user’s name
- Select Downgrade from the drop-down menu
- Confirm the change to your account
An available license(s) will now appear under Account. You can then create a new user from here by either inviting them via email or creating their account.
If you no longer need the available user license, please send a request to our support team and we'll remove the license(s) from your account so that you aren't billed for licenses you're not using.